SERVPRO of Ozone Park

11 months ago

ServPro of Ozone Park/Jamaica Bay was initially very helpful and friendly BUT they drastically over remediated our basement, creating business for themselves. Then, once I deemed that I would not use them for repairs, all customer service …

a year ago

I cannot even begin to express how incredibly amazing this team was. I had to basically have my basement gutted for mold and water damage and remediation as well as carrying out all of the damaged items after the flood from Helene. This …

a year ago

Servpro did amazing job on my job. John fought hard with the insurance company so we could get things we need. The crew did great work and I will recommend them to friends and family.

a year ago

A few months ago, there was a flood in my basement. I mean a "big flood". I nervously called Servpro for help. Workers Martin, Hector and Jose arrived, all I heard was "OMG". That didn't sit well with me. After speaking with Jeri/Manager, …

2 years ago

Jeri & her team went above and beyond to assist after I experienced a fire in my home. She was patient & supportive during the whole ordeal. Her & her team were very professional & removed all the non salvageable items in an expeditious …

5 years ago

I am very pleased with the results of my cleanup project. Kevin was my crew chief and did a really excellent job organizing and delegating tasks to his crew the entire time. Kevin was also excellent at explaining every step of the process …

2 years ago

I do not write reviews often but there are times that some people go above and beyond what is expected. When I had a terrible flood in my basement (so much rain!) and back up from the city lines, I was despondent and desperate and out of …

a week ago

I had a flood in my house caused by a faulty RO water filtration system and Servpro responded immediately with their mitigation team. Saved my hardwood floors and acted fast to limit the mold from spreading through to my house. Pleased to …

4 months ago

I was forced to use ServPro of Ozone Park after my insurance assigned them for mitigation and build back, not knowing I could choose someone else. That mistake turned into months of chaos. …

11 months ago

I was extremely satisfied with the job done by ServPro in rehabilitation of my home after our most recent water disaster. The crew that did the mitigation of damage to my basement, covered and boxed all furniture, books and media to prevent …

11 months ago

John Facchiano did a great job overseeing the reconstruction job. The team Gio who is the contractors was a good choice for this large job at our home. Everyone is professional and will make sure the job is done to the customer liking.
Owner of the company Raymond Wardell has a great crew. Highly recommendable company.

a year ago

I had no idea what kind of smell and damage a fire would cause. But the Servpro team was amazing! Jeri in the office was so kind, understanding and professional she walked me through the entire process of what to expect and she even made …

2 years ago

After all the work that Servpro did for us when I had a flood, my furniture was returned yesterday! They had to remove my furniture so that I can restore my home. Again, another battle that Jeri from Servpro won for me with my insurance …

a year ago

ServPro was fantastic. We had a sweater build up, and they handled everything! From cleaning up and redoing the damage to handling EVERYTHING with Insurance.
Martin, Jose, Hector, Andres, Jeri, and Johnny were unbelievable. …

a year ago

Servpro has very professional and experienced workers. They did a great job with our home. They're very easy to work with and have very good work attitude. Working with Jeri with such a pleasure. She was very helpful. Would definitely use them again!!!