SERVPRO of Long Island City

a year ago

Soledad is OUTSTANDING..... My initial contact with Soledad was quick. As soon as I placed my claim with my insurance company; Soledad from SERVPRO called me within minutes. Quickly set up an appointment on my crazy schedule. She followed …

a year ago

Diego and his team from ServPro helped my family and I after our basement was flooded by a broken water heater. There are no words to express our gratitude to Diego and his team. They were professional, thoughtful and incredibly …

a year ago

I want to thank Soladad, Diego, Sebastian, 2.0 and Charles for the awesome job they did cleaning my basement. Soladad is a very good project manager and I recommend them highly. Very professional team.

3 months ago

They handled the water damage in my apartment promptly after a pipe burst. The team was meticulous and professional, ensuring that everything was adequately dried to prevent mold growth. They helped manage a difficult situation.

2 months ago

A biohazard cleanup was required in a rental unit due to an unforeseen circumstance. To be honest, I had no idea what to expect, but they handled it with patience and without passing judgment. I am incredibly grateful to them.

a month ago

The garage flooded as a result of a storm. They came quickly, drained the water, and assisted in stopping additional harm. Excellent professionalism and reassurance.

3 months ago

While on vacation, a pipe burst in our condo, causing the living room to flood when we returned home. Within ninety minutes of our call, the team from this restoration company arrived at our residence. The team provided massive fans and …

6 months ago

SERVPRO well exceeded my expectations. They were incredibly efficient and courteous. Their crew handled everything with care, and I'm quite pleased with the outcome.

9 months ago

I would like to express my gratitude to Soledad, Diego, and the rest of the Servpro team for their professionalism, courtesy, and patience during the challenging period following the fire damage to my home. Soledad meticulously guided me …

11 months ago

I am really happy we chose SERVPRO! After a small fire, they restored our home to its original condition. The crew was extremely efficient and pleasant. It was definitely a stress-free experience.

a year ago

We’re unfortunately dealing with some major damage from a basement flood (caused by a water main break). Soledad came within an hour of us calling to survey the damage, talk us through next steps, and give us advice on talking to insurance. …

a year ago

Soledad and her team were kind, respectful of our (messy) home, informative, very neat in their work, reliable and on time, and a pleasure to work with. We had what felt like an unsolvable problem—a ceiling collapse in our basement with extensive mold damage uncovered—and they made way for a solution.

Edited 9 months ago

I had an excellent experience with SERVPRO. They arrived to assist following a major water leak, and their team was professional and thorough. They streamlined the entire process, and everything looks wonderful now!

a year ago

Soledad was here twice for inspection and equipment check out, she was professional and she knows was she’s doing, she even carried machine up to my apartment by herself! I am glad the company has her, she did not waste a time being here, …

a year ago

So grateful to Servpro for responding right away when our basement flooded due to a burst pipe; they were very professional, had tons of equipment, and drained a huge amount of water quickly then set up fans, dehumidifiers etc. The team …