SERVPRO of Downtown Houston / Team Shaw

a month ago

Everyone I’ve encountered with this company thus far has been kind, caring and informative. I genuinely feel like everyone wants the best outcome for the customer. …

4 months ago

Team Shaw handled our water damage and reconstruction with professionalism and care. Their communication was excellent—they walked me through every step of the process and made sure I felt supported the entire time.
10/10 would recommend to anyone needing restoration work done right!

Edited 3 months ago

There are not enough adjectives that relate to the word dissatisfied in the thesaurus. They were hired to mitigate a small mold spot and remove wall paper and paint. They created a NIGHTMARE! We live in a high-rise and they did not use wet …

11 months ago

It is so refreshing when people come out to your house and just do an amazing job! Ususually when a job is handed off from one job lead to another, quality goes away. Josh started out and did a great job, then Corine Finnish the job and was …

2 years ago

The representative that answered the phone was responsive and helpful. She contacted a supervisor to answer a specific question we had to see if a particular service was available and could start after the representative met with us for the …

3 months ago

Team Shaw handled our water damage and reconstruction with professionalism and care. Their communication was excellent—they walked me through every step of the process and made sure I felt supported the entire time.
10/10 would recommend to anyone needing restoration work done right!

a year ago

Henry Garza, Dave and the team on site w demolition at Casabella Westshore, Tampa, were impeccable, courteous, could not have been more helpful. The Casabella management has been awful. The only bright light of losing my living quarters was working with Henry and Dave.

Edited 2 months ago

There are not enough adjectives that relate to the word dissatisfied in the thesaurus. They were hired to mitigate a small mold spot and remove wall paper and paint. They created a NIGHTMARE! We live in a high-rise and they did not use wet …

Edited 9 months ago

Aaron and Tyler are so professional and kind. When you are in a water issue, ask for them. They have been so great! I wish there were more Aaron’s and Tyler’s out there. And if you are just calling in Alley is great too. I will be telling …

2 years ago

SERVPRO showed up in the middle of the night for emergency services and mitigation of a Fire and Water damage at one of my favorite downtown Houston restaurants. They did a fantastic job of cleaning restoration and re-construction to get them back in business and make it “like it never even happened.”

a year ago

Servpro was very professional and helped me navigate through my water damage at home. Ashton and Fernando are very detailed and great at communicating. A++++

10 months ago

It is so refreshing when people come out to your house and just do an amazing job! Ususually when a job is handed off from one job lead to another, quality goes away. Josh started out and did a great job, then Corine Finnish the job and was …

9 months ago

Called late at night with a real water problem in our house. My technician was Mel and she was great. Pleasant attitude in spite of the late hour. Was very thorough and communicated well throughout her review. Made a difficult situation better.

10 months ago

Alicia and crew did a wonderful job. We had a lot of breakable and sentimental items. They packed with care and did everything I asked. They were a pleasure to work with.

a year ago

Wow…
Rosemary & her crew did incredible work deep-cleaning my residence! A shout-out also to Xaviar who did an excellent job removing the old carpet.
A satisfied customer who recommends ServPro/Team Shaw Houston enthusiastically.