DentalWorks & Orthodontics Irving Park

6 months ago

This review is only for Marcella (Marcy) office manager.
I’m fairly new to being a patient at this location and while Dr Rivero is fantastic, Marcy needs a crash course on customer service etiquette. Since the …

6 months ago

This DentalWorks location has been an incredibly frustrating experience, and I feel compelled to warn others. …

2 months ago

The last couple of times I’ve been to DentalWorks, my concerns have been dismissed by the hygienist. When I have mentioned tooth pain, it’s not taken care of. I explained that I’m experiencing pain in the upper right hand region of my teeth …

Edited 2 weeks ago

DentalWorks was one of the best experiences I've ever had. The level of professionalism from the Clerks, nurses and the dentist. They ability to represent their business with a high level of professionalism and welcoming environment.

2 months ago

I have been going to Michelle and Dr Lourdes for years. They are great and do not hurt me. They treat you like family and give the best service. I highly recommend them.

6 months ago

Love everyone in the staff and very friendly and understanding with insurance co pays. Was explained the process and can’t wait for my final step barely the beginning of the implant process. Very excited and happy for this journey.

2 months ago

All of the ladies were awesome including the hygienist and dentist. Also Marci was very knowledgeable and explained all of my options for dental care. They made it a great experience!👍🏾👍🏾 …

Edited 2 months ago

My Dad is well cared for and they do everything to keep him comfortable!

2 months ago

I'm very happy with my dental work. Staff is kind and polite. From the front office to the dental room. They cared and also broke down my options and cost, 10 out of 10 service i appreciate all of them! Mariah, at the front was extremely awesome. 👍👍 Thanks …

a month ago

Michelle is the BEST! Always look forward to having my teeth cleaned by her. She is thorough and takes her work seriously! My teeth always look great after a visit with her!

5 months ago

The entire staff, from the receptionist to the doctor, is completely amazing! This was my 1st visit and I hadn't been to the dentist to at LEAST 20 years and I was not shamed or made to be embarrassed. They took the time to, not only listen …

a week ago

My first appointment with my new Dental Office was today. The staff was amazing. Marcy was so helpful and explained billing and care. My new hygienist Michelle was very informative and helpful. I'm excited to work with Dr. RIVERO'S Team with my dental care. Great Team of people to assist with all your dental needs.

a week ago

Good morning. My very 1st appointment was Wednesday at 0900 .Amazing bedside manor especially by Dr.Rivera i was in over an hour she is soooo patient And explained what was needed step by step .Marcy the case Manager is outstanding i had …

Edited a month ago

Limited interactions with everyone besides the hygienist and tech performing x-rays, but those staff members were very nice and helpful. …

Edited 2 months ago

The staff at Dental works are very friendly, welcoming, professional and very knowledgeable. From the ladies at the from desk to the dentist and dental assistants in the back. The Drs at this location are absolutely amazing. I have very …