DentalWorks & Orthodontics Chicago Loop

Edited a month ago

Do yourself a favor and never step foot in this office. If you enjoy interacting with an entire group of incompetent people, this place is for you. The whole office is unprofessional, from the call center, the receptionists and the doctors. …

a month ago

Dr Judy Burgess Drain was amazing and accommodating. I needed a cleaning and a filling, and she fit me in same day. She was extremely gentle, and consistently checked in to see if I was OK during the procedure. 10/10 bedside manner. Will come back!

3 months ago

I went to the dentist today, and although the call center accidentally scheduled me for the wrong appointment type, the in-office team quickly figured it out and made sure I was still able to see the oral doctor later that same day. The …

3 months ago

Hello, I’ve returned to this DentalWorks location in downtown after taking a break living elsewhere a few years. I have a new doctor and dental team now, who’ve been very effective in addressing concerns. Verina was prompt in scheduling …

3 months ago

Thanks for asking for a review. I was charged $140 for a regular six-month teeth cleaning. They "forgot" to tell me the fluoride and bacterial rinse that they suggested were no longer covered, and then demanded I pay for things I never even …

4 months ago

AMAZING! The staff is super friendly and welcoming, especially the two ladies at the front desks. Verina was super sweet and complimenting, and Arianna was super compassionate when it came to me opening up about my prior dental experiences. …

Edited a month ago

I had a teeth cleaning experience. Delana was amazing. She walked me through the process step by step. She also took proactive measures to ensure that I wouldn't need to have multiple extra visits.

4 months ago

I had a Visit with Dr.drain and man what a relief! I have been through so many dentists just trying to find someone who makes me feel comfortable enough to let them do any kind of work, it seems like nowadays all anyone ever wants is $$$. …

3 months ago

As a person who has experienced severe dental trauma, I do not take my recommendation lightly when I say this is the best office of professionals I have worked with to-date. …

2 months ago

I had an exam and cleaning scheduled and only got an exam. They didn’t clean my teeth at all. Never in my entire adulthood have I gone to a dentist and not at least gotten my teeth polished. I already know the condition of my teeth. I …

3 weeks ago

Very chaotic and disorganized. I was there for a routine checkup and the door was locked. Once someone finally came to open the door, I still had to wait 20 minutes PAST my appointment to be attended. While being attended, the dentist took …

a month ago

This DentalWorks location was arguably the best experience I’ve ever had at the dentist. I had not been to the dentist in over 2 years, so I was quite nervous. However, all of the staff that I interacted with there were very accommodating …

3 weeks ago

Beware: this place will scam you. I’ve been trying to get a simple cleaning since November. They provided me with a treatment estimate and tried to make me pay out of pocket for service codes clearly 100% covered on my insurance charge …

a month ago

My experience with this dental clinic in the Loop was extremely disappointing. They required full payment upfront and only afterward submitted the claim to my insurance. The service I paid for was never provided, and although the clinic …

2 months ago

They fixed my smile! My front teeth have looked bad for years, but after just one visit with Dr. Judy Burgess Drain today, my smile is beautiful again. I feel confident to show my teeth in pictures again. The procedure was completely …