Brident Dental & Orthodontics

10 months ago

I arrived at 11:30am for a 12pm appointment. I was called to get xrays around 11:55am. I thought great I'll be out of here within an hour. At 1:30pm I was still in the back exam room waiting for my treatment. Unfortunately, I had to leave at 1:50pm after realizing I needed a new dentist. BTW this was the second time

10 months ago

Very upsetting that when I scheduled the appointment, I provided my insurance information that is very much active. I get a call before appointment, asking for the information again. I call back to provide that information again. I am told …

6 months ago

I would recommend Claudia the hygeinest she is caring and gentle, thorough. She is valuable to this organization. Thank you

Edited 7 months ago

Did a great job, made my day, for sure! Very understanding, listening, and caring about your concerns! I'm an hour and 15 minutes out of Dallas, and well worth the drive. UPDATE : my review was premature! I am a disabled veteran, wheelchair …

6 months ago

I just had 5 star experience at Brident Dental thanks to my hygienist Claudia H. She does a great job of taking care of my teeth during my checkups

a year ago

My review is for Claudia & Dr.Lopez
My 8y son has always been fearful of going to the dentist he has had bad past experiences how ever thanks to Claudia took the time to show him how every tool is …

4 weeks ago

I would not recommend this office under any circumstances. I paid for orthodontic treatment six months ago and still have not received my aligners. Each month, the orthodontist and receptionist provided a new excuse with no resolution. Even …

3 months ago

I can only give this location one star, because there’s nothing less to give. You all were the worse. If I had to book my appointment am I months in advance . This is my second visit. Why did you wait until I get there to verify my …

3 months ago

Avoid at all cost. Just received a bill for $538. When I called, I was told they just completed their audit and found I owed them from May 2024 for a balance my insurance didn't pay. Their office person always runs your insurance before …

a month ago

I wish I could give this place 0 STARS. I made an appointment a week ago for a dental cleaning and teeth whitening. When I get to my appointment the lady at the front desk tells me I have a balance that needs to be paid before I can have my …

2 months ago

My first appointment there was a good experience! Dr Patel gave me the best cleaning I’ve ever had. No pain afterwards. Felt great.

2 months ago

My experience here was horrible. I felt rushed the dentist didn’t want to her what I said say. This was a very sensitive time for me. I was waiting on the exam room for over 30 min. I will not go back

a year ago

They NEVER answer the phone!!!!! I mean NEVER!!!! I waited for an hour before being taken to the back for my cleaning. They did a great job with my cleaning. BUT was suggesting all kinds of unnecessary treatment. I go every 6 months. I …

9 months ago

The staff on 4/12 were great! I got back quickly. The dental hygienist, Claudia, exemplified great customer care. She answered all my questions, offered suggestions of products to maintain the health of my teeth between visits. As someone in healthcare, I truly appreciate her attitude and professionalism.

6 months ago

Does this office know what they are doing? I scheduled an appointment only to have them tell me that they can't accept my Insurance/Medicare because their doctors are currently "under training" and not on network, even though there are 16 …