Brident Dental & Orthodontics

Edited 6 months ago

I went to their office on June 2025. They asked me to pay 1500 in addition to insurance pay. I thought it was normal but I did not proceed with the procedure. Instead I called my insurance company on the next day to get to know they are …

4 months ago

Old review was removed: NEVER get your wisdom teeth taken out here. I wouldn’t advise to have any surgeries here. Rotating dentist that you never see again. Since my wisdom teeth removal, I haven’t been back

6 months ago

I'm mad did not read these reviews before hand. Called and scheduled an appointment with call center, they booked it too late, rescheduled with the office, come on time only to be seen an hour later. Also they close at 5pm and 6pm. Another …

6 months ago

I just started coming here and love the facility! Everyone here is super friendly, accommodating, and work with you to make sure you get what you need. Chassity is wonderful and incredibly sweet! She makes the entire process super easy!

3 months ago

HORRIBLE HORRIBLE HORRIBLE!!
Can't get ahold of anyone to finish work that has already been mostly paid for. Prosthodontist is only there once a month and then appts get changed twice for …

Edited 10 months ago

This location is very disorganized. I do not recommend it to anyone, and I cannot change locations without starting over. I regret choosing this location. I can't wait until treatment is over.This location deserves zero stars.Im updating my …

a year ago

Every time I call the office there’s no answer the call gets routed to customer service the person I speak with knows nothing. Cannot help me with anything but scheduling for a general appointment. Be sure to understand your benefits when …

a month ago

Horrible service. They always make you wait longer than the actual appointment takes. Once I spent literally over 3 hours just waiting for a cleaning. …

2 months ago

This place is full of empty promises, I asked if there was any additional charges for braces, and they lied , and the office never answer their phone impossible to pick up. Now they are after my credit ! With no response, . They don’t call …

Edited a month ago

I have a scheduled appointment today then when we arrived the dentist is out without notice. We already cancelled our previous engagement. So disappointed with their service for having this experience in scheduling for multiple times …

5 months ago

I had a wonderful experience at this dental office! Chasity, the manager, was so helpful and kind from the very beginning. She took her time to explain everything to me and made sure I felt comfortable and taken care of. You can really tell …

4 weeks ago

I would like to sincerely thank the entire team at Brident Dental for the exceptional care and compassion shown to my family and me. My children and I are truly grateful for such a dedicated and caring staff. …

a month ago

0 Star – Extremely Disappointing Experience
I had a terrible experience at Brident Dental & Orthodontics in Carrollton and would never recommend this place to anyone. …

2 months ago

Scheduled my appointment with the call center provided my insurance they said they will take it when I arrived to my appointment no one was sitting at the front waited for about 30 mins to even get someone to check us in. After completing …

2 months ago

Horrible service.. my daughter had to get some fillings done and since she's younger we had to do the fillings in sessions. After 3 sessions they wanted me to bring my daughter to get sedated which I am uncomfortable with. I tried to ask a …